Do you know someone in Scrutiny who deserves recognition?

Winners & Highly Commended 2016

The finalists, all of whom were winners in their own right, came from all over England and Wales. The results in each category are as follows:

1. Most inspiring Scrutiny Panel – Housing Association
Winner: Ongo Homes’ Scrutiny Panel
Highly commended: Scrutiny at Catalyst, Catalyst Housing

2. Most inspiring Scrutiny Panel – ALMO or Local Authority
Winner: Stockport Homes’ Customer Scrutiny Panel
Highly commended: Customer Review Group, Six Town Housing

3. Most inspiring newcomers
Winner: Regenda Customer Scrutiny Panel, The Regenda Group
Highly commended: East Kent Housing’s Tenant Scrutiny Panel

4. Outstanding individual contribution
Winner: Julia Ferris, Resident Internal Auditor, West Kent Communities

5. Excellence in tenant inspection and mystery shopping
Winner: The Q Team, Ability Housing Association

6. Excellence in communications
Winner: Six Town Housing
Highly commended: Ability Housing Association

7. Best overall service improvement
Winner: Ongo Homes’ Scrutiny Panel

8. Lifetime Achievement Award
Carole Burchett, Chair of Scrutiny Panel, Soha Housing